Returns & Exchanges
At Riad Cosmetics, we want you to be completely satisfied with your beauty experience. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused products in their original packaging.
Initiate Your Request
Contact our support team at support@riadcosmetics.com with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the unused items in their original box, ensuring all protective seals are intact to qualify for a full refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing